Best phone systems for hotels

These providers are marked for every must-have above. The list is alphabetical.

What they need

• ai receptionist: It can answer when the front desk is with someone else.
• crm integration: It can connect calls to the system you already use for customers.

Options from the source table

Balto: price not listed.

CallTower: $20 to $36 per user/month.

Comcast Business VoiceEdge: $24 to $36 per user/month.

Crexendo: $16 to $24 per user/month.

Juvo: $18 to $33 per user/month.

Ooma Office: $18 to $22 per user/month.

Uniti: price not listed.

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Questions people ask

What phone system do hotels use?

The table lists providers marked for the needs above. It is not a national ranking.

Do hotels need ai receptionist?

It can answer when the front desk is with someone else. Compare in real time if you want that filter on your own search.

How much does a phone system cost for a hotel?

Use the ranges on the providers that have a price. If the price says not listed, the catalog has no monthly number.

Can hotels text customers from the business number?

Texting is not a separate field in the vendor table.

What happens to calls after hours?

Ask for the after-hours path before you sign.

Data as of 2026-10-02.