8x8 vs CBTS for a small business

This page compares features, support, and contract terms. A written proposal sets the price.

CBTS lists 5g. 8x8 does not list that technology.

Integrations

crm integrationYesNot listed
teams integrationYesYes

Support

SupportNot listedNot listed

Contract terms

Minimum contractNot listedNot listed
Month to monthNoNo

Where 8x8 comes out ahead

8x8 lists crm integration. CBTS does not list that feature.

Where CBTS comes out ahead

CBTS lists 5g. 8x8 does not list that feature.

CBTS lists backup lte. 8x8 does not list that feature.

CBTS lists cable. 8x8 does not list that feature.

CBTS lists 5g. 8x8 does not list that technology.

Which one fits

If you need 5g, CBTS lists it.

If you need backup lte, CBTS lists it.

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Questions people ask

Which fits better, 8x8 or CBTS?

That depends on the features and contract terms in the table above. A written proposal sets the price.

What is the difference between 8x8 and CBTS?

CBTS lists 5g. 8x8 does not list that technology.

Which has the longer contract?

Read the minimum contract row. Not listed means the source table has no term.

Which has more features for a small business?

Count the Yes cells in the table. That is the source record, not a quality score.

Can I switch from 8x8 to CBTS and keep my number?

Port the number before you cancel if you want to keep it. The table does not add a day count.

Data as of 2026-10-06.

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